FAQ For Haihaisoft Universal Player

Operating System

The Haihaisoft Universal Player runs on the Windows XP/2003/Vista/7 operating systems.

Can Not Open Registry Entry GetAppDataPath



Some customers who running Haihaisoft Universal player on Windows 7 playing protected video by DRM-X, however player give a message like “Can not open registry entry GetAppDataPath”. But don’t worry it is easy to fix it.

Just click on the Start orb and run "Regedit", find the Key “Shell Folders” as this way:
EY_CURRENT_USER, ("Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Shell Folders"), then create a “String Value” named “AppData” and evaluate value to it as others: C:\\\Application Data. Then open Haihaisoft Universal Player again it will work well.





Install Codec Software For .avi File




The Haihaisoft Universal Player prompts the above warning when customer plays .avi format protected video, please install “TSCC” software will help customer this codec conflict. http://www.drm-x.net/download/tscc.exe

Install Codec Software For .swf File



The Haihaisoft Universal Player does not show fully and completely text when customer watches protected .SWF flash movie, at this moment customer may need to download “Media Player Codec Pack” to fix.



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